OpenOpportunity Sourced Jobs — Bengaluru, Hyderabad, Pune
Full Time · On Site · Entry Level
Role: Banking Operations - Other | Department: BFSI, Investments & Trading | Industry: Industrial Equipment / Machinery | Education: UG: B.Tech / B.E. in Any Specialization Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education: Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience: Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Skills: Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environments Interested candidates with good communication please reach out at shanthin@pisquaretech.com Regards, Shanthi N Note: A genuine Windows/Office/network IT technical-support role with no banking content anywhere in its text, yet Naukri files its Role as "Banking Operations - Other" under Department "BFSI, Investments & Trading" and Industry Type "Industrial Equipment / Machinery" -- three separate metadata fields, none of which match the actual job content or each other. The description also ends with a personal email address and a named signature ("shanthin@pisquaretech.com... Regards, Shanthi N") left in the body for direct contact.
Communication Skills, Customer Support, Technical Support, Interpersonal Skills, BPO, Customer Service, Voice Process, International Voice Process