OpenOpportunity Sourced Jobs — Bengaluru, Hyderabad, Pune
Full Time · On Site · Entry Level
Role: Banking Operations - Other (mismatched tag - see note) | Department: BFSI, Investments & Trading | Industry: Industrial Equipment / Machinery (mismatched - see note) | Education: UG: B.Tech / B.E. in Any Specialization Key Responsibilities: • Customer Interaction • Product Knowledge • Issue Resolution • Customer Satisfaction • Collaboration • Quality Assurance Technical Support Skills: • Assisting with delivering the appropriate post-install technical support • Troubleshooting post-install software issues (Windows, Office, etc.) cross platform • Assisting with device, network & connectivity issues (Internet, browsing, etc.) cross platform • Addressing "How To" questions Qualifications: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) • Experience: Prior experience in technical support or customer service • Familiarity with Microsoft products and services • Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus Skills: • Excellent communication skills (verbal and written) • Problem-solving abilities • Patience and empathy • Ability to work in a fast-paced environment Contact: Interested candidates with good communication, please reach out at shanthin@pisquaretech.com — Shanthi N Originally posted on Naukri: https://www.naukri.com/job-listings-customer-support-technical-support-pi-square-technologies-hyderabad-pune-bengaluru-0-to-0-years-290726027203
Communication Skills, Customer Support, Technical Support, Interpersonal Skills, BPO, Customer Service, Voice Process, International Voice Process (Role/Industry tags as scraped from Naukri - mismatched with the actual customer/technical support job content; see note)