OpenOpportunity Sourced Jobs — Bengaluru, Hyderabad, Mumbai
Full Time · On Site · Entry Level
Role: Customer Success Associate | Department: Customer Success, Service & Operations | Industry: IT Services & Consulting | Education: UG: Any Graduate PG: Any Postgraduate Customer Support Executive | WAHA India's Trusted Talent Solutions Partner Customer Support Executive | WAHA Become Part of an Exceptional Team! Join Infoexesy, where our world-class workforce and innovative solutions drive success Experience a workplace that values your development, supports your goals, and celebrates your accomplishments Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: Acting as liaison between customers, production and distribution departments related to specific customer orders Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education Requires moderate supervision Can solve routine issues independently, with occasional deviations or improvement to standard procedures Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day We believe that when employees are happy and healthy, they are more productive, creative, and engaGED We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued Infoexesy is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Infoexesy location for assistance Note: The description opens with its own title fragment duplicated back to back -- "Customer Support Executive | WAHA India's Trusted Talent Solutions Partner Customer Support Executive | WAHA" -- and later contains a capitalization glitch mid-word, "engaGED." Beyond that, the body is generic corporate HR/EEO boilerplate (equal-opportunity statement, disability accommodation notice, workplace-culture language) that never names a specific product or "WAHA" service, and the Key Skills list includes bare fragments like "SUB" and "PDF" that appear to be extracted pieces of the phrase "sub-families" rather than genuine standalone skills.
Basic, SUB, PDF, Sales, Customer Support Executive, Customer support, Customer service, Customer Service Executive, Supervision