OpenOpportunity Sourced Jobs — Navi Mumbai
Full Time · On Site · Entry Level
Role: Data Analyst | Department: Data Science & Analytics | Industry: IT Services & Consulting | Education: UG: Any Graduate Lead Voice of Consumer (VoC) programs including surveys, reviews, and feedback analysis Design, manage, and analyze Net Promoter Score (NPS), CSAT, CES programs across customer touchpoints Perform social media listening and sentiment analysis across platforms (Twitter/X, Instagram, Facebook, forums, etc.) Analyse web and app performance metrics using tools like Adobe Analytics, Google Analytics, Amplitude etc. Analyze data from offline touch points and other physical customer interaction Note: This is a digital-marketing / customer-analytics role (NPS/CSAT programs, social media sentiment analysis, Google Analytics, SEO) at eClerx, with no VLSI or hardware-design relevance -- a category mismatch surfacing purely through generic "analytics" and technology keyword overlap. Separately, the scraped Education field reads "UG: Any Graduate read more," where "read more" is a leaked UI button label that was never meant to be captured as page content, a small but clear scraping/rendering artifact in Naukri's own structured-field markup.
CSS, Google Analytics, Power BI, Continuous Improvement, BI, Google AdWords, Digital Marketing, HTML, Tableau, Reporting, Adobe Analytics, Analytics, SQL, jQuery, Data Analysis, Javascript, Data Visualization, Web Analytics, Dashboards, Data Analytics, SEO, Voice, Facebook, Python