OpenOpportunity Sourced Jobs — Bengaluru, Hyderabad, Pune
Full Time · On Site · Entry Level
Role: Voice / Blended - Other | Department: Customer Success, Service & Operations | Industry: IT Services & Consulting | Education: UG: Any Graduate Salary: 1.25-5 Lacs P.A. Required Skills: • Tier 2 / Tier 3 Customer Support • SQL • Zendesk or equivalent ticketing tool • Excellent written communication • Problem-solving & analytical skills Key Responsibilities: • Handle customer queries via email and live chat • Resolve issues using SQL and internal tools • Document cases accurately in Zendesk • Escalate complex issues when required • Contribute to process and documentation improvements Originally posted on Naukri: https://www.naukri.com/job-listings-hiring-for-a-top-mnc-tech-support-customer-support-launchio-consulting-hyderabad-pune-bengaluru-1-to-6-years-300726013675
BPO, Tech Support, Blended Process, Tech, Email Support, L1 Support, Support, Semi Voice, Chat Support, Voice Support, SQL, Chat Process, Freshdesk, US Process, Customer Support, ServiceNow Ticketing, Ticketing Tools, Product Support, Technical Support, Chat, Zendesk, International BPO